Privacy Policy
Last updated: 15 May 2026
This Privacy Policy explains how Marafiqy (“Marafiqy”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data when you visit our website, request a demo, contact us, or use our services.
1. Who we are
Marafiqy is a property management platform designed to help property owners, managers, and teams organize properties, tenants, contracts, collections, expenses, maintenance, and reports.
Website: https://marafiqy.sa
Email: support@marafiqy.com
Phone / WhatsApp: +966 59 802 7631
Address: Al Rabia Mall, Anas bin Malik Road, Riyadh, Saudi Arabia
2. Personal data we may collect
We may collect personal data that you provide directly to us, including:
- Name
- Email address
- Phone number or WhatsApp number
- Company name or business details
- City or location
- Number of units or properties managed
- Role, such as owner, property manager, or company representative
- Messages, inquiries, and demo request details
3. Website and analytics data
When you visit our website, we may collect technical and usage information such as browser type, device type, pages visited, approximate location, traffic source, session duration, clicks, scroll behavior, and other website interaction data.
We may use tools such as Google Analytics, Google Search Console, Microsoft Clarity, and similar analytics services to understand website performance and improve user experience.
4. How we use personal data
We may use personal data to:
- Respond to inquiries and demo requests
- Contact you through email, phone, or WhatsApp
- Provide information about Marafiqy and its services
- Improve our website, content, and platform experience
- Analyze website performance and visitor behavior
- Maintain website security and prevent misuse
- Comply with legal, regulatory, and contractual obligations
5. Cookies and tracking technologies
We may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve website performance. For more information, please read our Cookie Policy.
6. Sharing personal data
We do not sell personal data. We may share personal data only when necessary with:
- Service providers that help us operate the website, analytics, hosting, forms, communication, and technical services
- Professional advisors, where required
- Regulators, courts, or authorities when legally required
- Business partners only where needed to provide or improve our services and subject to appropriate safeguards
7. International data transfers
Some service providers or analytics tools may process data outside Saudi Arabia. Where this occurs, we aim to use appropriate safeguards and work with reputable service providers that maintain reasonable data protection standards.
8. Data retention
We retain personal data only for as long as needed for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, improving the website, and complying with legal obligations.
9. Data security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on applicable law, you may have rights relating to your personal data, such as the right to request access, correction, deletion, restriction, objection, or withdrawal of consent where consent is used.
To submit a privacy request, contact us at support@marafiqy.com.
11. Children’s privacy
Our website and services are intended for business and property management use. They are not directed to children, and we do not knowingly collect personal data from children.
12. Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.
14. Contact us
If you have questions about this Privacy Policy or how we handle personal data, contact us at:
Email: support@marafiqy.com
Phone / WhatsApp: +966 59 802 7631